Apparatus Resources Development Model to Improve Public Service Quality in Indonesia (DB. Paranoan)

May 23, 2013
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  • 1. Title [Judul]: Apparatus Resources Development Model to Improve Public Service Quality in Indonesia
  • 2. Creator [Pengarang/ penulis]: DB. Paranoan
  • 3. Subject [Subjek dan kata kunci]: Development of personnel resources, public bureaucracies, public service
  • 4. Description [Abstrak]: There are only about 5 percent of civil servants in Indonesia at present are considered to be qualified, while 95 percent were still low. This is an interesting condition studied. This phenomenon leads two questions: (1) what is the program to improve the performance of the apparatus? (2) How is the model applied in an effort to improve the quality of service, so is has a competitive edge? To answer the question, is conducted research onfive private colleges in XI the region of Kalimantan. Using a qualitative approach to data analysis and an interactive model, the study results: (1) There are two programs to improve the performance of the apparatus, namely: (a) through education and training, and (b) through mutation, rotation, and promotion. (2) Any model will only be effective if attention to “work maturity” and “psychological maturity” apparatus.
  • 5. Publisher [Nama Lembaga Kontributor]: Program Studi Ilmu Admnistrasi Negara
  • 6. Contributor [Pembimbing, promotor, ilustrator, produser, dll.] :
  • 7. Date [Tanggal / tahun penciptaan atau penerbitan: 2013
  • 8. Type : Artikel
  • 10. Right [Contoh: CCL, MIT, Open Document, dll.]: Artikel dalam Jurnal

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