{"id":8147,"date":"2018-10-08T15:54:56","date_gmt":"2018-10-08T07:54:56","guid":{"rendered":"http:\/\/www.portal.fisip-unmul.ac.id\/site\/?p=8147"},"modified":"2018-10-08T15:54:56","modified_gmt":"2018-10-08T07:54:56","slug":"kualitas-pelayanan-rawat-inap-peserta-badan-penyelenggara-jaminan-sosial-bpjs-di-rumah-sakit-umum-daerah-abdul-wahab-sjahranie-kota-samarinda-bambang-aprianto-anwar-alaydrus-budiman","status":"publish","type":"post","link":"https:\/\/portal.fisip-unmul.ac.id\/site\/?p=8147","title":{"rendered":"KUALITAS PELAYANAN RAWAT INAP PESERTA BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) DI RUMAH SAKIT UMUM DAERAH ABDUL WAHAB SJAHRANIE KOTA SAMARINDA (Bambang Aprianto , Anwar Alaydrus , Budiman )"},"content":{"rendered":"<h2>Data Portal Mahasiswa S1<\/h2>\n<p>Submitted by: <strong>, <\/strong><br \/>\nOn: <strong>Oct 8, 2018 @ 3:54 PM<\/strong> <br \/>\nIP: <strong>36.74.226.82<\/strong> <\/p>\n<ul id=\"fm-summary\">\n<li id=\"fm-item-judul\">   1. Title [Judul]: <strong>KUALITAS PELAYANAN RAWAT INAP PESERTA BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) DI RUMAH SAKIT UMUM DAERAH ABDUL WAHAB SJAHRANIE KOTA SAMARINDA<\/strong><\/li>\n<li id=\"fm-item-pengarang\"> 2. Creator [Pengarang\/ penulis]: <strong>Bambang Aprianto , Anwar Alaydrus , Budiman <\/strong><\/li>\n<li id=\"fm-item-katakunci\"> 3. Subject [Subjek dan kata kunci]: <strong>Kualitas, pelayanan, kesehatan, rawat, inap<\/strong><\/li>\n<li id=\"fm-item-abstrak\"> 4. Description [Abstrak] : <strong>Tujuan penelitian ini untuk menganalisis dan menggambarkan kualitas pelayanan rawat inap program Badan Penyelengara Jaminan Sosial pada Rumah Sakit Umum Daerah Abdul Wahab Sjahranie Kota Samarinda. Fokus penelitian yang diteliti yaitu Tangibles (Bukti Fisik), Reliability (Keandalan), Responsiveness (Kersponsifan), Assurance (Jaminan), Emphaty (Empati), data-data yang disajikan menggunakan data primer dan sekunder melalui observasi, dokumntasi, studi pustaka, dan wawancara. Dalam penelitian ini menggunakan metode kualitatif deskriptif yaitu penelitian yang berusaha menggambarkan objek yang diteliti berdasarkan fakta yang ada dilapangan kemudian dalam penelitian ini pengambilan data dari aparatur di Rumah Sakit Umum Daerah Abdul Wahab Sjahranie Kota Samarinda menggunakan metode purposive sampling, sedangkan data dari masyarakat digunakan metode accidental sampling. kemudian teknik analisis data yang digunakan dalam penelitian adalah analisis data kualitatif deskriftif dengan model interaktif menurut Miles dan Huberman (dalam Sugiyono, 2013:337). Hasil penelitian menunjukan bahwa kualitas pelayanan program Badan Penyelenggara Jaminan Sosial dilihat dari Tangibles (Bukti Fisik), Reliability (Keandalan), Responsiveness (Kersponsifan), Assurance (Jaminan), Emphaty (Empati) sudah mampu memberikan pelayanan yang memuaskan bagi masyarakat baik yang dirawat inap maupun yang dirawat jalan, Rumah Sakit Umum Daerah Abdul Wahab Sjahranie Kota Samarinda sudah berusaha semaksimal mungkin untuk memberikan pelayanan kesehatan bagi masyarakat di Kalimatan Timur. <\/strong><\/li>\n<li>  5. Publisher [Nama Lembaga Kontributor]: <strong>Program Studi Ilmu Pemerintahan<\/strong><\/li>\n<li id=\"fm-item-pembimbing\">  6. Contributor [Pembimbing, promotor, ilustrator, produser, dll.] : <strong>Dr.Anwar Alaydrus, S.Sos, MM \/Budiman, S.I.P, M. Si<\/strong><\/li>\n<li id=\"fm-item-tanggal\"> 7. Date [Tanggal \/ tahun penciptaan atau penerbitan]: <strong>8 Oktober 2018<\/strong><\/li>\n<li id=\"fm-item-type\">8. Type: <strong>Artikel<\/strong><\/li>\n<li id=\"fm-item-permalink\">  9. Identifier\/ permalink [URL menuju konten di lembaga kontributor]: <strong><a href=\"http:\/\/ejournal.ip.fisip-unmul.ac.id\/site\/?p=2978\">http:\/\/ejournal.ip.fisip-unmul.ac.id\/site\/?p=2978<\/a><\/strong><\/li>\n<li id=\"fm-item-right\"> 10. Right [Contoh: CCL, MIT, Open Document, dll.]: <strong>Skripsi<\/strong><\/li>\n<\/ul>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_8147\" class=\"pvc_stats all  \" data-element-id=\"8147\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/portal.fisip-unmul.ac.id\/site\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Data Portal Mahasiswa S1 Submitted by: , On: Oct 8, 2018 @ 3:54 PM IP: 36.74.226.82 1. Title [Judul]: KUALITAS PELAYANAN RAWAT INAP PESERTA BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) DI RUMAH SAKIT UMUM DAERAH ABDUL WAHAB SJAHRANIE KOTA SAMARINDA 2. Creator [Pengarang\/ penulis]: Bambang Aprianto , Anwar Alaydrus , Budiman 3. Subject [Subjek dan kata [&hellip;]<\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_8147\" class=\"pvc_stats all  \" data-element-id=\"8147\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/portal.fisip-unmul.ac.id\/site\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-8147","post","type-post","status-publish","format-standard","hentry","category-data-portal-mahasiswa-s1"],"a3_pvc":{"activated":true,"total_views":600,"today_views":0},"_links":{"self":[{"href":"https:\/\/portal.fisip-unmul.ac.id\/site\/index.php?rest_route=\/wp\/v2\/posts\/8147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portal.fisip-unmul.ac.id\/site\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portal.fisip-unmul.ac.id\/site\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portal.fisip-unmul.ac.id\/site\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/portal.fisip-unmul.ac.id\/site\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8147"}],"version-history":[{"count":0,"href":"https:\/\/portal.fisip-unmul.ac.id\/site\/index.php?rest_route=\/wp\/v2\/posts\/8147\/revisions"}],"wp:attachment":[{"href":"https:\/\/portal.fisip-unmul.ac.id\/site\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portal.fisip-unmul.ac.id\/site\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portal.fisip-unmul.ac.id\/site\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}